Conceived to eliminate the fragmentation that plagues social-first customer experiences, MagicxBot lets brands design complete purchase, support and retention flows “at the speed of chat.” Its real-time engine orchestrates message templates, WhatsApp Flows, live-agent take-overs and AI-generated replies inside the same conversation thread, so a shopper who discovers a product on Instagram can glide through enquiry, payment and after-sales service without ever leaving the app. The platform’s official Meta badge guarantees compliance with evolving API standards and grants early access to new features such as advanced media buttons and in-chat payments, giving customers a competitive edge as social commerce matures.
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